Annual review Please note due to the pandemic we have been unable to distribute questionnaires to patients since March 2019 Rehabilitation Figures for April 2018 to March 2019 Cardiac Rehabilitation Programme 87% of patients completing the programme had improved fitness 99% were very satisfied or satisfied with the service provided 99% thought they received enough support 99% said they would recommend the programme 89% found the exercise programme about the right level of difficulty 99% thought they received enough support through exercise 97% stated they will continue with a healthy lifestyle 50% continued exercising at Heart care following their rehabilitation programme Pulmonary Rehabilitation Programme 93% would recommend the course to others with lung conditions 85% found the course worthwhile 83% of patients said the course met their expectations 86% of patients had improved fitness levels 76% of patients had increased walking distance Additional Services Our Tai-Chi classes continue to be successful with two classes running at Walsall and a further class at Streetly Community Centre The number of PAD patients being referred has increased Counselling Services Our counselling service has continued to receive very positive feedback from patients with positive individual results. "Feeling ‘back to normal’" "Sleeping better" "More able to cope" "Feeling more positive / happier / relaxed / stronger" "Ready to return to work" Heart Support Group Our Heart Support Group is growing and we now have over 150 members. Our members receive a quarterly newsletter and information about all of our news and events. We also host regular coffee afternoons, social activities and fundraising events where patients can involve their family/friends/carers if they wish to. Patients’ comments for Cardiac/Pulmonary programme "Exercise on the bike was helpful to my walking" "Staff made me most welcome" "Staff first class, great! Always very positive" "Highly recommended for anyone with similar problems – tailored to suit your needs" "Well planned and well supervised which gives everyone confidence" "Feeling better and more confident" "Encouraged me to do more" "Do not have to use inhalers as much" "Everyone is very friendly and considerate" "I was anxious to start but soon got over it!" "Can do things now I couldn't do at the start!" "Helpful & dedicated staff"